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Magento Support

Technical support for smooth operations

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Once your new website is up and running, you would expect it to work at its best at all times. With our expert team providing Magento Support services, you can rest assured that we have a plan to respond to your future demands. Whatever happens, our support team is just a phone call away.

We believe that sustained growth is achieved over the long term and requires continual improvement and attention. We are here for your day-to-day issues and also to prepare you for any changes that may be required for the future, delivering continuing support that helps your business to prosper.

24 x 7 availability: Secure Your Store with Proactive Support & Maintenance by Sniro✱

24 x 7 availability: Secure Your Store with Proactive Support & Maintenance by Sniro✱

Customised Support packages

We provide Magento support packages designed especially for your business to give you the right service at the right price. Our support covers many needs, enabling you to improve store performance and grow your E-commerce business to a new level. We provide services such as Site monitoring, Health checks, security updates and patches, optimise performance and fix day-to-day issues. We give a Magento Support package customised for your business needs and provide 24*7 help via phone or email.

Customised Support packages
Maintenance activities

Maintenance activities

We provide Maintenance activities such as :

  • Monitoring Magento server load and activity
  • Create Website backup once every 24 hours
  • Update middleware, library and application regularly
  • Malware scans, investigations, recovery and monitoring
  • Magento store performance optimisation
  • Database optimisation
  • Advanced performance caching
  • Hosting monitoring
  • Regular cleanup activity.

High quality Service

Our dedicated team ensures that you receive a quick response to your queries. We are happy to go the extra mile to provide high quality service. We provide Technical solutions that help fix your issues to ensure your website is available at all times. We plan to roll out the changes to minimise the downtime and resolve any issues that you might encounter.

High quality Service 1

Call us on 020 3637 3935

Our friendly Magento experts are happy to answer all your questions.
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Our Process

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1

Planning

The first step is to understand the client's business needs. We analyse the requirements and create a plan to implement the project.
2

Design

Our team of creative designers create a design based on the client's preferred colour choices and the company's branding guidelines.
3

Development

After the design is ready and approved by the client, we work on the development where all the features are implemented.
4

Launch

After successful testing, we work on deploying the project on the live environment. The website is now live for public access.

Trusted by

350+ Clients High street retailer B2B Business B2C Business

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