Secure, Protect, Update & Maintain
Support & Maintenance
In an ideal scenario we expect our WordPress website to work at it’s best at all times. However, this is not the case always. We often come across issues that need urgent attention. With our expert team providing Support services, you can be rest assured that you have a plan in place that will fulfil all your future demands. Our support team is just a phone call away. We aim to achieve growth with continual improvement and attention to detail.
Customised Support packages
We customise support packages for your business to provide the right service at the right time. Our support covers a wide range of needs which enables you to improve the performance of your WordPress website. We provide services such as Site monitoring, Health checks, security updates and patches, optimise performance and fix day-to-day issues. We provide Support 24*7 via phone or email.
We provide Maintenance activities such as :
- Monitoring WordPress server load and activity
- Create Website backup once every 24 hours
- Update middleware, library and application regularly
- Malware scans, investigations, recovery and monitoring
- Hosting monitoring
- Regular cleanup activity.
High quality Service
Our world class service will ensure that you receive a quick response to your queries. We are happy to go the extra mile to improve customer satisfaction. We provide Technical solutions that help fix your issues to ensure your WordPress website is available at all times. We ensure that the changes made to fix issues minimise the downtime and resolve all the issues at the earliest.
We follow a step-by-step approach from start to end of the project. The steps we follow are highlighted here to explain the process in detail.
The first step is to understand the client’s business needs. We analyse the requirements and create a plan to implement the project.
Our team of creative designers create a design based on the client’s preferred colour choices and the company’s branding guidelines.
After the design is ready and approved by the client, we work on the development where all the features are implemented.
After successful testing, we work on deploying the project on the live environment. The website is now live for public access.
Our happy clients are the best suited to speak about our services. Our clients make us popular by recommending us to their friends and family.
Been using them for years and cannot complain about anything really. Good designers and very quick response and action time. They play a very important part in the success of our businesses.Jackson PereiraBusiness Owner, London.
Excellent experience working with Sniro. Very professional, attentive, detail-oriented and affordable. Highly recommend for any web-related services.Dele SmithBusiness Owner, Canada
Sniro is a first-class wordpress agency that bends over backward to help clients succeed. Their programmers understand the technology and they can solve every problem.Rob BartlettB-creative, USA
I am an Australian client, and long term customer of Sniro Ltd. I am thrilled with their IT skills and wouldn't hesitate to recommend this company to anyone who is looking for quick and proficient service.Perry PrinceTurning Point Films, Australia